Effective Date: July 2026

Last Updated: July 2026

At Soranzo, accessible via our website and digital channels, protecting the privacy and confidentiality of our clients, architects, builders, and visitors is one of our top priorities. This Privacy Policy document outlines the types of personal and project-related information that is collected and recorded by Soranzo and how we use, store, and safeguard it.

1. Information We Collect

When you interact with our website, request quotes, download catalogs, or submit technical specifications, we may collect several types of information:

A. Personal & Contact Information

• Name & Job Title (e.g., Architect, Project Manager, Homeowner)

• Email Address (e.g., submitted via quote forms, catalog downloads, or newsletter sign-ups)

• Phone Number

• Business or Shipping Address

B. Technical & Project Specifications

To provide custom architectural engineering solutions (such as sliding doors, skylights, pergolas, and facades), we may collect:

• Project blueprints, CAD specifications, glazing parameters, and structural track details.

• Floor-to-ceiling dimension requirements and site configuration notes.

• Communication records and inquiries submitted via our quote request forms.

C. Automated Data & Device Analytics

Like most modern websites, Soranzo automatically collects standard technical data when you browse our site:

• IP address, browser type, and language preference.

• Operating system, referring URLs, and dates/times of page visits.

• Navigation paths and interaction with downloadable resources (e.g., BIM files, technical brochures).

2. How We Use Your Information

We use the information we collect for specific operational, engineering, and customer support purposes, including:

1. Custom Estimations & Engineering Support: To evaluate CAD specs, calculate profile tolerances, and deliver precise quotes and configuration packages.

2. Resource Delivery: To provide requested downloadable assets, such as product catalogs, BIM files, and technical datasheets.

3. Communication & Inquiries: To respond directly to your messages, technical queries, or phone inquiries.

4. Service & Experience Improvement: To analyze how visitors interact with our digital resources and improve our website performance, layout, and user experience.

5. Updates & Marketing (With Opt-Out): To send relevant announcements regarding product launches, technical innovations, and industry insights via The Soranzo Brief. You may opt out of promotional emails at any time.

3. CAD & Architectural Data Confidentiality

We recognize that architectural drawings, custom profile configurations, and floor plans are proprietary and sensitive.

• Strict Non-Disclosure: All architectural drawings, CAD files, and project specifications submitted to Soranzo are maintained under strict security standards.

• Limited Access: Access to your project files is strictly restricted to our internal engineering support team and relevant technical personnel necessary to generate estimations and recommendations.

4. Cookies and Web Beacons

Soranzo uses standard website “cookies” to enhance user experience. Cookies store information such as visitor preferences and the pages on the website that the user accessed or visited. This information is used to optimize user experience by customizing web content based on browser type or other information.

You can choose to disable cookies through your individual browser options. Detailed information about cookie management with specific web browsers can be found at the browsers’ respective websites.

5. Sharing & Disclosure of Information

Soranzo does not sell, rent, or trade your personal information or project data to third parties.

We may only share information in the following limited circumstances:

• Service Providers: Trusted third-party service providers (such as website hosting partners or email automation platforms) who assist us in operating our website and conducting business, provided they agree to keep all information confidential.

• Legal Requirements: When required by law, legal process, or government authority to protect the rights, safety, and property of Soranzo, our users, or the public.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information and technical files from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

7. Your Data Rights

Depending on your jurisdiction, you have rights regarding your personal data, including:

• Access & Rectification: Requesting access to or correction of the personal data we hold about you.

• Deletion: Requesting that we erase your personal data or project files from our active records.

• Opt-Out: Unsubscribing from marketing emails or communications at any time by following the link in our emails or contacting us directly.

8. Third-Party Links

Our website may contain links to external sites or social media platforms (e.g., Facebook, Instagram, LinkedIn, YouTube). Soranzo is not responsible for the privacy policies or practices of these external websites. We encourage users to review the privacy policies of any third-party site they visit.

9. Updates to This Privacy Policy

We may update our Privacy Policy periodically to reflect changes in operational, legal, or regulatory practices. Any changes will be posted on this page with an updated “Effective Date.”

10. Contact Us

If you have questions, feedback, or data privacy requests regarding this policy, please reach out to us:

• Company: Soranzo

• Email: info@soranzoworld.com

• Phone: +91 8031320001

• Address: 341 , CRC Estate , MG Road, Sultanpur, Delhi-110030